Whether you’re a casual user, a social media influencer, or a social media manager for a business, you would all agree that comments are one of the most essential yet overlooked aspects of social media.
It drives engagement, discussions, and sometimes it makes a post go trending.
There are some social networking posts that didn’t go viral because of the actual post, but because of the comments within the post. That just shows how powerful social media comments can be.
along with the benefits of social media comments, it can also bring headaches when trolling or negative comments start pestering on your posts.
With this, here are some tips when responding to different types of comments. This applies mostly to social media influencers and businesses, but casual users can also consider these tips.